BASIC | Overview | Course Outline | Participant Comments | Register | Hotel Reservation | Instructors | Contact Us | ||||||||||||||||
ADVANCED | Overview | Course Outline | Paticipant Comments | Register | Hotel Reservation |
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Martin Marietta "I thoroughly enjoyed every aspect of the advanced course. It was refreshing to hear other suppliers challenges and know you were not alone. The course did a great job addressing the current climate and how we communicate that with our customers. I also enjoyed hearing from the Customer Panel. They provided great insight as to what their challenges are and how they want to be treated." |
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Rogers Group "Once again, great course as a follow-up to the Basic Sales Training. Information specific to aggregate sales kept me interested and engaged in lectures and class activities. Great insight to my sales/personality type and applying my style to various customer types. " |
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Thomas Concrete "Very informative. The coarse has given me insight into pricing strategy and help me to learn that I need to continually rate my customers as "A" "B" or "C". Maybe the largest volume customer is not my best customer. I also would like my competitors to be involved in this type of training as it would benefit our industry as a whole. Thanks Chris and Jim for another job well done!" |
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Lehigh Hanson "Leading with the Basic Class refresher was helpful and set-up the class well. The Delivering Value section showed me new techniques and ways to expand on the common company values. The Negotiation section helped show ways to turn stressful situations & market pressures into partnership problem solving. DISC discussion with the group was very interesting. I enjoyed discussing as an individual and as a group. Having the Customer Panel was great to have their point of view." |
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Anonymous "I loved getting into the weeds with the individual specific examples on how to combat price with Delivering Value. Understanding BATNA & the Getting to Yes X/Y Game was electric. The Customer Panel was enlightening no matter where we are in the country, our issues seems to be the same." |
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Rogers Group "I think that the course was great! Being new in outside sales role, I was anxious to learn some of the "tricks of the trade". This course did not disappoint! Every segment had information that I can use in my job going forward. My favorite class was the Time and Technology Management. I am anxious to get back to my job and put what I have learned to good use." |
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